Politique de remboursement

Item Returns

- Apart from cases of return of goods to OdT in the situations provided for by law, Odt, at its sole discretion, grants also gives its customers the possibility of canceling their purchase.

- Any item can be returned directly to the OdT showroom or returned by post.

- The return by post is the responsibility of the customer who also bears the risk of sending.

Whatever the reason for the return, the conditions set out under points VI.2. and VI.3. below are imperative to observe.

The return of goods is only possible until the 14th day from the date of the invoice.

In all cases of return (to the showroom or by post), compliance with the following conditions is essential:

- The item must be sent in its original packaging, which will have been kept in an adequate state - see above Article IV.2. RECEIPT OF ORDERED ITEMS.

- The returned item must be absolutely new and undamaged (unused, unwashed), and still with all its labels of origin.

The return conditions described under points VI.2. and VI.3. above also apply to items offered for sale at reduced price.

- OdT gift vouchers are not redeemable in cash.

OdT reserves the right to refuse any goods which it deems, in its sole discretion, to meet the criteria of return set out above would not be respected.

- Insofar as OdT deems that the return conditions set out above are met, the returned item may be refunded - or exchanged (at the showroom) according to the customer's request.

- The refund is made in the same payment method as that selected when ordering. According to chosen method of payment, this refund will be effective no later than five working days following the receipt by OdT of the goods.

- In case of return of an item paid for with a gift card, a new gift card for the same amount

is delivered or sent to the customer.

- In case of partial return of an order on invoice, the price of the returned item is deducted from the invoice, the balance of which remaining.